In our many conversations with customers and prospective clients, we repeatedly see just how demanding the operation and ongoing development of modern application landscapes have become. Missing or outdated system documentation, interfaces that aren’t regularly reviewed, or questions about the impact of new Dynamics 365 releases—all of these tie up resources and cost valuable time. The challenges are diverse and often difficult to manage alongside day-to-day operations.
Until now, we have primarily supported you after go-live with our proven incident and case management within the framework of clearly defined support agreements. Starting immediately, we are taking a decisive step further: With our Application Management Service (AMS), we are at your side permanently and holistically. Our AMS includes comprehensive core services—including personal support from a Customer Success Manager—as well as reliable incident handling, administration, and system support. In addition, we offer in-depth consulting services, targeted services for optimizing and further developing your system, and, if needed, provide experienced experts to implement project requirements or confidently bridge temporary bottlenecks.
In short: Our Application Management Service is the safety net for your deployed system. Competent, proactive, and always ready to respond—with the expertise needed to take immediate action and ensure the long-term success of your applications.
